TERMS AND CONDITIONS

1 – SERVICE PROVIDER AND PROVIDED

NATARA ROCHA
BROWS VENUE / NANOBROWS AMSTERDAM
KVK 89381904
BTW NL0004722311B18

The techniques offered are NANOBLADING and POWDER BROWS. The technique is chosen BY THE PROFESSIONAL after rigorous assessment of the health history, skin and natural eyebrows of each client, aiming at the naturalness and safety of the long-term procedure, considering
that some skins do not support the NANOBLADING procedure and the execution of the technique without taking into account consideration of risks can bring problems such as scars and stains. Each result is unique and individual. Some skins absorb more pigment, others less. There are no guarantees that the result will match the benchmarks or that it will meet 100% of the customer’s expectations. The procedure includes the first session plus a touch-up only if necessary after 30 days and before 45 days.

The durability varies from 1 to 2 years. Since it is a natural technique, the durability is shorter than in other salons. Techniques that last more than 1 year and a half tend to be deeper in the skin, causing scars and causing the ink to turn gray over the months instead of coming out of the skin. Durability is also directly associated with each person’s care. Essential care such as sun exposure and skin hydration greatly influence the long-term result. Dry skin, people who are exposed to the sun a lot, smokers and people who do not take basic skin care may experience low ink fixation and also durability of less than 1 year. We recommend using sunscreen daily on the eyebrows in addition to moderate exposure and plenty of hydration, this way the eyebrows will last longer and will look more beautiful.

It is important to note that when we say that the durability is 1 to 2 years, we are not saying that the color will start to fade after this period. The degradation and lightening of the ink is a natural process that occurs with each skin regeneration cycle, so every 30 days the color lightens a little. Therefore, it is normal and expected that after 6 or 8 months the color will be at least 40% lighter compared to the first few months. Remember, our technique is not a permanent procedure and therefore there is no risk of scars and blue/gray blocks like we see around.

2 – CONTRAINDICATIONS

– Pregnant women/ breastfeeding
– People undergoing oncological treatment
– During the ROACUTAN treatment (only after 6 months of the end of the treatment)
– Recent surgeries (make sure that any surgical procedures before and after PMU are
at least two months apart)
– Recent use of antibiotics (make sure that the use of this drug at least before PMU
has a minimum interval of one month)
– Hemophilia carriers
– History of allergies to: propylene glycol, vegetable glycerin, dyes, isopropyl alcohol

3 – HOUSE RULES REGARDING CANCELLATIONS/RESCHEDULES

All appointments are made upon full payment of the amount for each procedure. This amount will only be refunded in cases of CANCELLATION with up to 48 hours in advance for the entire SHAPING category and 7 days for SEMI-PERMANENT MAKEUP. The client must cancel/reschedule her appointment herself using the link available in the confirmation email. The same deadline applies to RESCHEDULING.

SEMI PERMAMENT MAKEU UP – Clients who have previously had any SEMI PERMANENT MAKEUP technique performed with other professionals CANNOT book NANOBLADING/SOFT POWDER BROWS with us. This decision is made due to the damage caused to the skin by other professionals. Therefore, even if you have had your old procedure lasered off, we do not perform any semi permanent makeup technique. It does not matter how many years ago, the technique used or if there is nothing left, we will not perform it. If on the day of the procedure we identify any trace of ink or sign of old micropigmentation, the procedure will not be performed and the deposit will not be refunded.

4 – RETOUCH AND MAINTENANCE

The touch-up is included in the cost of the procedure and is only done in cases where it is
necessary. The retouch needs to be done within an interval of 30 to a maximum of 45 days
from the date of the first session. Make sure it will be available within the required period.
Customers who do not show up on the retouching date lose their right. The rescheduling of
the retouching will only be done according to the availability of the professional’s schedule
within the same terms of the cancellation and rescheduling policy, therefore, 7 days.
Maintenance of the procedure is carried out after 1 year and a half/2 years or when the color
lightens at least 80% and ours clients have 30% of discount on top of the currently price.


Long-term ink expulsion is individual. Skin with better care and younger and healthier people tend to expel the ink faster, as well as people over 40 years old, with some immune deficit and use of continuous medication, take a little longer to expel the ink. After 2 years of procedure, if the laser removal session is indicated by the professional to clean the skin before the new procedure, it will not be paid by the professional.